Whisperings IOS App FAQ

•	What mobile devices can the Whisperings IOS App run on?
iPhone, iPad Air, iPad Mini, and iPod Touch.   If you can see the app in the App Store then it is compatible with your device.
•	How do I turn on or turn off PureStream?
When you start the app touch the "Settings" tab at the bottom of the screen to access the “Settings” view.  Find the "PureStream" label and touch the switch below it.  When the switch is to the left then PureStream is "Off".  When the switch is to the right and shows the color green then PureStream is "On".  NOTE:  You must have a valid username and password in order to turn on and use PureStream.  Finally, you must return to the "Now Playing" view and restart the stream in order for the new settings to take effect.
•	What is the "Wish List"?
If you like the current song and wish to remember it for later then click on the "Check Mark" icon on the "Now Playing" view to save information about the current song in your "Wish List".  To access your "Wish List" just touch the tab labeled "Wish List" and a list of songs will appear.  Touch any row and you will be presented with two options:  1) Open iTunes to purchase the song or 2) Visit the artist's website using the built-in browser.  Touch the "Edit" button at the top of the "Wish List" if you want to delete an item or move it to another location in the list.
•	What is the "Favorites" feature?
If you like the current song and you want to hear it more often or if you like the artist and wish to hear more songs from that artist then touch the "Plus" icon on the "Now Playing" view.  You will be asked if you want to add the song or artist.  After you select your preference you can view and modify your favorites by touching the "Favorites" tab.  In the "Favorites" view you will see a list of the songs and artists that you have added.  Touch any row and you will be presented with three options:  1) Open iTunes to purchase the song, 2) Visit the artist's website using the built-in browser or 3) remove the item from the list.  Any favorites that are added or removed will be synchronized to any device that offers this feature.  
•	What is the difference between the "Wish List" and "Favorites"?
The "Wish List" is for free stream and PureStream customers.  Items in this list are saved only to the device the list was created on.  The "Favorites" feature is for PureStream customers only.  Any song or artist in the "Favorites" is synchronized across all devices and applications that offer this feature. 
•	Please explain the items in the "Settings" view
You can access the "Settings" view by touching the "Settings" tab.  This view allows listeners to modify settings in the app that affect how the app works. 
NOTE: After you make a change to any setting then touch the "Now Playing" view for the changes to take effect.   If the music is already playing then it should restart.  If the music was not playing then please touch the play button to start the music.
 The following is a breakdown:
•	PureStream customers can set their 'username' and 'password' in the appropriate text fields in this view.
•	If you are experiencing breaks or jitter or connection errors in the music then you can slide the button in the "Audio Buffer" to the right to cause the app to buffer more music before playing.  Please use this feature carefully and only slide the button a little at a time.  
•	If the Audio Buffer is not helping to smooth out the music then listeners have the option to turn off the "High Quality" streams and configure the app to use the streams that have a lower bitrate.  If you have PureStream turned on and are experiencing jitter or connection errors then turn off the "PureStream High Quality".  If you have PureStream turned off and are experiencing jitter or connection errors then turn off the "Free Stream High Quality".  
•	Listeners can turn PureStream on and off by touching the switch located below the "PureStream" label.
•	If you are traveling in areas that experience temporary loss of reception (such as a metro or train) then you can turn on the "Auto-restart".  This feature will restart the stream after a device regains connectivity.
•	How does “AirPlay” work?
If there is an “AirPlay” device on your WiFi then the “AirPlay” icon will appear to the right of the volume bar in the “Now Playing” view.  If you touch this icon a list of “AirPlay” devices will appear.  Select an item in this list and the app will send the music to that device.  Note:  If your Apple TV is configured correctly it should appear in the device list when you select the “AirPlay” icon.  How to configure your Apple TV for “AirPlay” is beyond the scope of this FAQ.  Please refer to the Apple TV users guide or visit www.apple.com.
•	How do the sleep and wake timers work?
To access the timers just touch the "Stop Watch" icon in the upper right hand corner of the "Now Playing" view.  You will be presented with two options: 1) Sleep timer or 2) Wake timer.  After picking your preference you will be able to program the app to sleep or wake in the number of hours and minutes from when you start the timer.  When the timers are running you will see them counting down on the "Now Playing" view.
NOTE:  Due to the design of the operating system the timers will only work correctly when the app is in the foreground.  Apps running in the background can be killed at any time by the operating system in order to free up resources.  This means that you will have to keep the app running with the screen unlocked, because when the screen locks any app running in the foreground is sent into the background.  So please disable the screen lock and, to conserve power, you may also want to dim the brightness.